Delay compensation may be available based the service used and. Use claim form et1 if youre making a claim on your own. This should be uploaded in the other evidence section of this form. Skip navigation cookies help us improve your royal mail online experience. Make a claim with others to an employment tribunal instead. Royal mail, the cruciform and the colour red are registered trade marks of royal mail group plc royal mail group plc.
View full details of royal mail s compensation policy for uk and international items and parcelforce worldwides. Parcelforce items business account to uk from abroad. How you claim depends on the service used, how and where the postage was paid for andor where your item was posted. If you trade in another currency, please convert to gb sterling. Please complete this form in english using black ink and block capitals only section 5. Compensation can only be considered if you have all the required evidence and information to support your claim. If youre a business account customer you can make a claim for loss, damage or delays to you mail by completing our claims form and sending it back to us. For all claims we require proof of cost price for each item and in gb sterling. Royal mail international claims form free download as pdf file. However, if something does go wrong, you may be entitled to claim compensation if your item is lost, damaged or delayed. If an item youve posted using royal mail or parcelforce worldwide has been lost, damaged or delayed, you may be able to claim compensation as long as youve met the conditions of posting.